THAI implements new system

THAI implements new system

first_imgThai Airways International Public Company Limited (THAI) has adopted the Amadeus Altéa Suite to heighten customer services and operational capabilities.The Amadeus Altéa Suite is a product of Amadeus (a technology partner for the global travel industry).Already used by over 120 airlines globally, the Amadeus Altéa Suite, addresses THAIs operating functions: sales and reservations, inventory and ticketing, and departure control.The new system enhances the carrier’s objectives, by allowing superior operations and functionality, to improve customer service and drive more efficient business operations.The project involves training more than 12,000 THAI employees worldwide, saw over 500,000 Passenger Name Records (PNRs) and 1.5 million e-tickets moved to the Amadeus Altéa Suite.Used by over 65 percent of Star Alliance members, the Amadeus Altéa Suite facilitates rapid integration between partner airlines that need to share availability, fares, customer and booking information.Source = ETB News: Megan Tranlast_img

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